Shipping policy

How much is shipping?

Shipping cost is calculated upon check out and price is determined by the weight of your item and the region it is being delivered to. This applies to both domestic & international orders. Some countries may have an additional customs fee in which the buyer is responsible for.

 How long does it take to receive my package?

Once your order has been dispatched from our warehouse*

Standard Delivery Time:

Australia & New Zealand – 3 – 7 Business Days

International – 5-22 Business days

* We aim to have your order dispatched between 2-3 business days.

 Express Delivery Time:

Australia – Next day delivery guaranteed with Australia Post when ordered before 11am.

If ordered after 11am your order will be dispatched for next day delivery the following business day.

Please visit https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage to see if you region is eligible for express post service.

(Express post service is currently suspended due to COVID-19 disruptions)

Do you ship outside Australia?

The Hijab Outlet ships WORLDWIDE. Please note some international orders may require customs and tax duty fees as per the country regulations. Please check your country regulations with customs tax and duty before processing your order to avoid any unexpected delays & costs. The Hijab Outlet does not cover the cost of customs tax and duty or any additional costs.

If you experience any difficulty processing an international order please email us on contact@thehijaboutlet.com and we will be sure to resolve your issue as soon as possible.

How do I track my order?

You will be notified via email and/or text once your order has been dispatched, and this will include all tracking details relating to your order. Changes to your order's delivery status will be indicated via your tracking number.